Privacy Policy

1. Introduction

Gateway Creative Agency ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.gatewayagency.com and use our services.

This policy complies with:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Google Ads Data Processing Terms
• Other applicable data protection laws

2. Information We Collect

2.1 Information You Provide

2.2 Information Collected Automatically

• Device Information: IP address, browser type, operating system
• Usage Data: Pages viewed, time spent, click patterns
• Location Data: Approximate geographic location from IP address
• Cookies: Session cookies, preference cookies, analytics cookies

3. How We Use Your Information

We use collected information for the following purposes:

Legal Basis for Processing (GDPR)

4. Google Services & Advertising

4.1 Google Analytics

We use Google Analytics to understand website usage. Google Analytics collects:

• Anonymized IP addresses
• Browser and device information
• Pages visited and time spent
• Referring websites

Opt-out: Install the Google Analytics Opt-out Browser Add-on

4.2 Google Ads

We use Google Ads for advertising purposes. This includes:

• Conversion Tracking: Measuring ad effectiveness
• Remarketing: Showing relevant ads based on your visit
• Audience Insights: Understanding our visitors better

Ad Personalization: Control your ad preferences at Google Ad Settings

4.3 Google's Use of Data

Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our site and other sites. For more information, visit Google's Privacy Policy.

5. Cookies & Tracking Technologies

5.1 Cookie Categories

5.2 Managing Cookies

You can control cookies through:

• Our cookie consent banner when you first visit
• Browser settings to block or delete cookies
• Third-party opt-out tools like DAA WebChoices

6. Information Sharing & Disclosure

We do not sell your personal information. We share information only in these circumstances:

6.1 Service Providers

• Payment Processors: Stripe, PayPal (for transactions)
• Cloud Services: AWS, Google Cloud (for hosting)
• Email Services: SendGrid (for communications)
• Analytics: Google Analytics (for insights)

6.2 Legal Requirements

We may disclose information when required by law, court order, or to:

• Comply with legal obligations
• Protect our rights and property
• Prevent fraud or security issues
• Protect public safety

6.3 Business Transfers

In case of merger, acquisition, or sale of assets, your information may be transferred with advance notice.

7. Data Security

We implement industry-standard security measures:

Data Breach Response

In case of a data breach, we will:

• Notify affected users within 72 hours
• Inform relevant authorities as required
• Take immediate steps to secure data
• Investigate and document the incident

8. Your Privacy Rights

How to Exercise Your Rights

To exercise any of these rights, contact us at privacy@gatewayagency.com or use the form below. We'll respond within 30 days.

9. GDPR Compliance (European Users)

Additional Rights for EU Residents

• Right to restrict processing
• Right to lodge a complaint with supervisory authority
• Right to object to automated decision-making

International Data Transfers

When we transfer data outside the EU, we ensure adequate protection through:

• Standard Contractual Clauses
• Adequacy decisions
• Your explicit consent

10. CCPA Compliance (California Residents)

Your CCPA Rights

• Right to Know: Information about data collection and use
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt-out of sale (we don't sell data)
• Right to Non-Discrimination: Equal service regardless of privacy choices

Categories of Information Collected

In the past 12 months, we've collected these CCPA categories:

• Identifiers (name, email, IP address)
• Commercial information (services purchased)
• Internet activity (browsing history on our site)
• Geolocation data (approximate location)

11. Children's Privacy

Our services are not directed to individuals under 16. We don't knowingly collect personal information from children under 16. If you're a parent or guardian and believe your child has provided us with personal information, please contact us.

12. Changes to This Policy

We may update this Privacy Policy periodically. We'll notify you of material changes by:

• Updating the "Last Updated" date
• Email notification for registered users
• Prominent notice on our website

Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

Supervisory Authorities

EU residents may contact their local data protection authority. California residents may contact the California Attorney General's office.